Microsoft Windows 8.1 was officially introduced mid October but seems like the problems are endless with the latest operating system. After the outdated firmware and incompatible software issues, Windows 8.1 users are facing problems with mouse control while playing games.
The problems include jitters that make the cursor act weird, jump forward and come back instantly, scale disparity where the distance traveled by the cursor does not match the distance that appears on the monitor and the inadequate mouse polling frequency that adversely affects the reaction and the speed of the mouse, reports PC world.
Several users have encountered such problems with the mouse while playing certain games on Windows 8.1, according to the tech support site for Microsoft.
One Windows 8.1 user, Joho Turunen who recently upgraded his system to the latest Windows operating system said, "I updated my windows from 8 to 8.1. Installation went fine and everything works...except my mouse in games and Call of Duty Black Ops 2 became unplayable because of mouse stutter & lag. In windows 8 it worked fine," reads the official Microsoft Support page.
Microsoft has officially acknowledged the mouse problem and has provided a workout that may help its users on certain cases. On Wednesday a Microsoft official expressed gratitude on the company's behalf thanking the users for posting the issues faced by them over mouse control.
"First off, we want to thank our gaming community for the detailed feedback many of you have provided on these issues. While we don't have a date yet for the release of a fix, we are working to get these issues resolved as quickly as possible," said Naman.R, a Microsoft representative on the official support page.
Microsoft confirmed the mouse control problem to be multiple in nature; different users being affected by multiple problems depending on the games they are playing. Microsoft has asked its users to keep an eye on the support page as the company will come up with fixes soon enough and will update them on the page.
"When we have more information from our investigations, we will update this post. Thank you very much for your patience," said Microsoft in a statement.