When Ken Slusher signed up for a cellphone plan with Verizon, he probably never expected to be hit with a $2 million bill. Unfortunately, that is exactly what happened to the Oregon man.
Slusher and his girlfriend used the Verizon service for just a month last year and cancelled it because of billing issues, according to Fox New.
He said that the first cellphone bill should have been $120, but he was charged $698 instead, the New York Daily News reported.
"The number of errors and the comedy of which they happened is astounding to me," he told KUTV News.
Slusher assumed that everything was fine after closing the account, but he started receiving letters from collection agencies demanding $2,156,593.64.
The issue is also interfering with Slusher's chance of buying a house. He was supposed to close on a house on Monday, but this billing error is preventing the mortgage company from approving the loan.
"If I don't get this straightened out in the next 24 hours, I can almost guarantee I'll lose my house," Slusher told Fox News.
The good news is that Verizon finally recognized its mistake and rectified it. The company admitted that the billing mistake was caused by a programming error in the automated voice response system.
