A California man has reportedly filed a complaint on Thursday against Apple for installing iOS 7 on his family's gadgets without their permission.
Mark Menacher, the plaintiff, filed a small-claims complaint in the Superior Court of California against Apple chief executive Tim Cook, requesting to have iOS 7 install file removed.
According to CNET, the iOS 7 install file was automatically downloaded to devices that run iOS 5 and iOS 6 when they are connected to power and Wi-Fi. However, the file does not involuntarily install iOS on a device. It needs user interactions; though it does prompt users install it every time their device is restarted.
"Apple's disregard for customer preferences in relation to iOS7 is corporate thuggery," Menacher said in a statement. "Steve Jobs was reportedly rough on company employees in pursuit of happy customers, but Tim Cook apparently cultivates a culture of contempt for customer satisfaction in pursuit of corporate profits. It is a policy that will eventually fail."
Menacher's complaint, which came after the one filed by the Better Business Bureau last month, requests Apple to remove the downloader installer file and a $50.
Menacher said that he is considering bringing the issue to a higher court and exploring if there is a possible class action status support.
Apple has not responded about the issue yet.
This feature, intended to let users have the latest operating software of Apple, surfaced last month and it annoyed many users. Apple's iOS updates often have new security fixes and fresh features. However, with the latest software update, iOS 7, user's gadgets will have a brand new look, as many have said, and Android look, plus, a downloadable size of 1GB or more and possible compatibility issues with some software.
The downside, the software cannot be downgraded from the device itself as well as in iTunes.
