Apple is currently facing the iPhone problem they have seen in years - the "touch disease."
Owners of iPhone 6 and 6 Plus are going in and out of the repair shop, complaining about how their phones turned unresponsive after the touch ID freezes.
Although some of the owners were able to get their iPhone 6 or 6 Plus replaced, some were not so fortunate. Currently, the tech giant is facing two lawsuits in Canada and one nationwide lawsuit in the U.S.
Apple is being accused of being neglectful of the "touch disease" and not doing anything to resolve it.
To date, the iPhone creators have not reacted to the issue. However, they seem to be perfectly aware of the legal actions against them.
"Given the similarity between the (Utah) and (California) actions, it would unnecessarily tax judicial resources if these actions were to proceed in separate class action lawsuits," Apple's lawyers wrote, as reported by News.com.
According to ifixit.org, the ones who coined the term "touch disease," the problem lies in the fact that the constant usage of the touch ID causes it to dislodge from iPhone's logic board, which prompts it to act up with the number one symptom of a gray bar that appears on the top of the screen.
"This issue is widespread enough that I feel like almost every iPhone 6 and 6 Plus has a touch of it (no pun intended) and are like ticking bombs just waiting to act up," said Jason Villmer, owner of STS Telecom.
Several other customers voiced out their frustration with Apple's policies. For one, the tech giant's refusal to acknowledge the problem means that there is no known way of fixing it, especially if your warranty has expired. The personnel will only acknowledge the problem and say that he is familiar with it, but either your warranty has expired and you have to buy a new phone or "there's not much we can do about it."
With the rising number of agitated consumers, Apple is expected to make a statement about it soon.
