Unites Airlines has agreed to pay for the damages caused to one of its passengers when he was forced out of their plane on flight 3411. The two parties have settled the matter and the lawyer of Dr. David Dao, the victim of the notorious incident, has appreciated the airlines company for handling the matter in a responsible manner.
United Airlines received flak from all quarters when one video, showing the cruelty of the crew that was forcing a passenger to vacate his seat, went viral some days back, but now the matter stands settled. According to Business Insider, the airlines company and Dr. David Dao, the 69-year-old-passenger who bore the brunt of the mishandling, have settled the matter out of court.
Thomas Demetrio, Dao's lawyer has issued a statement in this regard and applauded Oscar Munoz, the CEO of United Airlines for taking appropriate action. He said that United Airlines should be applauded for accepting their corporate responsibility. However, he did not divulge any details about the amount of settlement agreed between the two parties and said that it is confidential, Los Angeles Times reported.
Notably, the incident created a furor on social media when the video showing a bleeding Dr. David Dao being dragged off flight 3411 came to light. In the incident, Dao reportedly lost two front teeth, broke his nose and also suffered a concussion. Though Oscar Munoz tried damage control by offering an apology, it was deemed too late.
Nevertheless, the company took note of the incident and made many changes in its policy especially with regard to flight overbooking. United Airlines has now restricted the use of law enforcement on flights and also came up with the idea of offering $10,000 to passengers who leave their seats on their own, instead of being forced to give up. It is worth mentioning here that the rivals of United Airlines have also implemented changes to make air travel passenger-friendly which includes controlling the practice of flight overbooking.
