Many points need to be considered before you make the decision to outsource your IT. If you do choose to outsource, here are some of the benefits you can expect to enjoy.
1 - Reduced complexity
If you are looking to outsource your IT, you should be in one of two situations. You either have an in-house IT department you are looking to downscale, or your company does not have dedicated IT support at all.
In both cases, you are forced to take an active part in maintaining your IT support by hiring outside professionals or trying to keep an IT team that can handle your company's needs. That takes time and energy.
With a third-party provider of IT services, however, you can greatly reduce complexity by working with a seasoned service provider. They will make sure their IT team is trained, properly paid, and that they can meet your company's needs. Meanwhile, you can focus your attention on what really matters for your company.
2 - Reduce costs
Outsourcing your IT is cost-effective for a large number of companies. The current landscape makes remote working and mobile support easier than ever, and it is expected to get easier over time. Your managed services provider will be able to meet as much as 90% of your needs without setting foot in your office. That allows them to reduce time wasted and profit from the volume of services they provide, lowering the cost of each individual service.
3 - Improve security
One of the best ways to stay on top of your security needs is to work with professionals who know their way around the market. Since they work with many different companies, managed service providers have hands-on experience with all sorts of different secure networks, and are familiar with how to handle a large number of different vulnerabilities. Large companies can usually afford in-house teams with that level of experience, but it's hard for small and medium-sized companies to afford such a luxury.
Depending on your line of work, there may be specific regulations as to how you handle network security and customer data. Working with seasoned professionals will help protect your company from liability in case of a data leak or system failure.
4 - Embrace innovation
The market is always coming up with promising new tech solutions that may be able to greatly boost the efficiency of your company's daily operations. However, how can you make sure that the technology in question is worth the money, or that it can fulfill its promise? Well, if you are working with an experienced provider, then they've likely already seen the solution in question displayed at conferences and talks years ago. They may have even already implemented a similar solution in another company recently.
All of that helps you reduce risk by capitalizing on the service provider's experience. You can go from working with people who read case studies to working with the ones who write case studies. That can give you the confidence to invest in solutions that boost efficiency, reduce costs, and just overall make life easier around the office. If you'd like an example of such a solution, take a look at this BCM One article about SD-WAN solutions.
