Readout of White House Listening Session on Automated Worker Surveillance and Management

On Tuesday, the White House convened a listening session with workers, researchers, labor and civil rights leaders, and policymakers on the use of automated technologies by employers to surveil, monitor, evaluate, and manage their workers.

During the session, workers representing diverse sectors of the economy-including call centers, trucking, warehousing, home health care, and app-based ride sharing-shared their stories about how the use of these technologies impacted them. Workers raised concerns about health, safety, privacy, fair pay, labor organizing, collective bargaining, and reasonable accommodations for disabilities.

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White House, Technology