Governors across the country said they have been briefed on the massive global technology outage that has grounded flights, disrupted businesses, and knocked out emergency call centers and said they are monitoring developments.
CrowdStrike, a cybersecurity firm, said the breakdown is not the result of a "security incident or cyberattack."
"CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts," CEO George Kurtz wrote on X.
The outages have been linked to a software update provided by CrowdStrike that is affecting Microsoft's Windows Operating System.
"The issue has been identified, isolated and a fix has been deployed," Kurtz said in the posting.
In the meantime, governors said they were working to resolve any issues involving state computer systems.
"I am closely monitoring impacts to critical infrastructure in New York State due to a worldwide software issue. Our top priority is to ensure 911 systems are fully operational. A fix for the underlying issues has been identified & we are working with agencies on a resolution," New York Gov. Kathy Hochul said on X.
She said the state is aware that the outage wasn't caused by a cyberattack or security incident.
"We are working with state agencies, local governments, and the third party service provider to resolve any issues impacting New Yorkers," she said.
Gov. Tim Murphy of neighboring New Jersey said he was also keeping an eye on the situation.
"I've been briefed on the global technology outages which have grounded flights, disrupted banks, and slowed the work of businesses and critical services including 911 call centers," he said on X, pointing out that he activated the State Emergency Operations Center early Friday morning.
Murphy said his administration is providing "guidance to relevant executive branch agencies on how to address the situation."
"We are also engaging county and local government, 911 call centers, and utilities to assess the impact and offer our assistance," he said.
In Massachusetts, Gov. Maura Healey alerted residents that they could have difficulty reaching certain agencies.
"I'm closely monitoring the global CrowdStrike incident, and our team is working to assess and mitigate the impact on Massachusetts," she said on X.
"We're in contact with public safety, health care, and transportation officials, but residents may experience delays while we resolve the outage," Healey said.
Delaware Gov. John Carney shared a similar message.
"State of Delaware computer systems have been affected by a worldwide IT outage overnight. Public safety services are operating normally. Please be aware that other State services may experience extended delays while we work to restore service," Carney said in a posting on X.
Gov. Ned Lamont of Connecticut said officials are "assessing any possible impacts" the CrowdStrike outage could have on state computer systems.
"We are asking state employees who may be experiencing technical difficulties to report them to their service desk or help desk as appropriate," he said on X.
