Sprint is heating up the carrier-battle in the U.S. by introducing a 30-day trial as the company celebrates nationwide availability of HD Voice, 28 new 4G LTE markets and 3 more Sprint Spark markets.
No matter how busy Sprint may seem with T-Mobile acquisition, it is not out of its game just yet. In response to T-Mobile's "#7NightStand" or "Test Drive" offer, the third largest wireless carrier is offering 30 days of trial on its own network. This gives subscribers a larger window to experiment with the network and unsatisfied customers will get a full refund for the device and a waiver of all service and activation charges.
Sprint is not waiting for T-Mobile to steal away its subscribers with the new "Test Drive" offer. The most disruptive carrier in the United States, T-Mobile, announced its new Un-carrier move last Wednesday and two days later CEO John Legere numbered the impressive response from people. In less than a week, Sprint launched its own promotion that gives customers 30 days of trial on its network.
According to the company's press release, Monday, Sprint is guaranteeing that its network offers the best user experience. The offer comes alongside the carrier's expansion of 4G LTE to 28 new markets, nationwide availability of HD Voice and Sprint Spark in 3 new markets.
"We believe customers will be delighted with the Sprint retail experience, our customer service, and the performance of America's newest network," said Dan Hesse, CEO of Sprint, "so we're guaranteeing it."
With 28 new additions to the 4G LTE coverage across the U.S., the carrier now offers high-speed data to 471 cities with over 225 million subscribers. Sprint Spark, the improved LTE service that offers average wireless speeds of 6-15Mbps and up to 50-60Mbps top speeds on supported devices, is now available in St. Louis, Winston-Salem and Greensboro, N.C. With this expansion the Spark service is available in 27 cities nationwide.
But the highlight of the post is Sprint's 30-day free trial that competes with T-Mobile's offer. But unlike T-Mo's Test Drive offer, Sprint requires customers to sign up by paying the device cost, service and activation charges. If the customers are unhappy with the service within the first 30 days, Sprint guarantees a refund for the device, service and activation. T-Mobile, on the other hand, does not require users to pay anything upfront before testing the service for seven days.
Sprint's new attempt did not go unnoticed by Legere, who voiced his opinion in a traditional way through tweets. We have embedded the tweets from the flamboyant CEO of T-Mobile below.