A new class action lawsuit filed by two Florida men on Tuesday alleged Apple purposely deceived its customers on the available storage capacity of its iPhones and iPads.
The lawsuit filed in a U.S. District Court in San Jose claimed that Apple intentionally deceived its customers because it didn't disclose that 23 percent of the available storage capacity of the iPhones and iPads will be used by the iOS 8 alone. This strategy forces users to pay for iCloud just to get additional storage, according to the Los Angeles Times.
The plaintiffs, Paul Orshan and Christopher Endara, are seeking an undisclosed amount in damages.
"The discrepancy between advertised and available capacity is substantial and beyond any possible reasonable expectation. For the Devices, the shortfall ranges from 18.1-23.1%," the plaintiffs said in the 18-page complaint. They added that Apple is aware of it "but conceals and fails to disclose in its advertising, marketing or promotional materials."
Aside from the storage issue, the plaintiffs also questioned why Apple prevents its users from accessing cloud storage from other vendors that are either free or cheaper than iCloud, as well as using an SD card and other storage hardware, Forbes reported.
"Using these sharp business tactics, [Apple] gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild's recital, basketball game or wedding," according to the complaint. "To put this in context, each gigabyte of storage Apple shortchanges its customers amounts to approximately 400-500 high resolution photographs."
It's not the first time that Apple was sued for the same issue. In 2007, the court dismissed a case involving the iPod Nano wherein users were only consuming 93 percent of its available storage capacity, The Verge recalls.