Samsung Galaxy S4 Encourages Underwater Use but Does Not Offer Water Damage Warranty

“Whoops-proof” is how Samsung claims its latest Galaxy S4 Active. But owners are wondering why it claims as such but doesn’t warranty the device for water damage.

As Samsung stated in it “Phone User’s Manual”: “This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress [...]”

Samsung Galaxy S4 carries an IP67 rating which refers to the phone’s Ingress Protection rating. The first digit (6) refers to complete protection from dust, while the second (7), means the phone is protected against temporary immersion between 15 centimeters to 3 feet for up to 30 minutes.

It can survive an occasional Nestea plunge into a small aquarium but not a deep-sea level diving adventure.

But in order for the phone to be properly “water-resistant”, it’s a must to make sure that a series of ports on the sides of the phone are completely sealed and the back panel is sheltered.

The dilemma, nonetheless, is mostly how misleading the Samsung advertisements about the phone.

Consequently, there seems to be something overwhelmingly erroneous with encouraging underwater use while rejecting liability if something goes wrong. When you give wrong information, something bad will definitely come out of it.

Samsung Galaxy S4 is not really “waterproof” it is just, “water-resistant.”

Regrettably, this is essentially the case for most “water-resistant” devices. In fact, perhaps the only “water-resistant” phones with an accurately comprehensive warranty are the virtually imperishable but big and bulky ones made by Sonim.

There are other choices out there if you really want a “water-resistant” Smartphone. But you must make sure to read every “itsy-bitsy” information about the device before tagging it along on your next beach outing.

And lastly, Samsung may want to change the way it markets its “Aqua Mode.

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