Samsung now voluntarily offers its clients, who are currently possessing faulty Galaxy Note 7, with a replacement over the coming weeks.
If you are still not aware, there have already over 35 cases of exploding Galaxy Note 7 since the unit was launched in August.
Notably, Note 7 owners in China need not to worry as they are not affected by the recall.
Samsung China already gave an official statement that the units of Galaxy Note 7 shipped to their country have different batteries and therefore are not faulty.
Samsung made a promise to create an online tool to help clients (other than China) to check if they have faulty Galaxy Note 7. But since the replacement stock is only announced to be available by Sept. 21 (in Australia, but will likely to be the same worldwide), it is most likely that the Note 7 you have right now is affected.
The link is supposed to direct you to a website, online tool or simply, an IMEI checker where you can check if your Galaxy Note 7 is under or part of the batches that have faulty battery.
However, for still unknown reasons, the website has been taken down and upon clicking the link, you will be directed to a Samsung support website in your region.
Some people were able to access the website before the South Korean tech giant took it down, but were disappointed because the IMEI checker was not precise.
Because of the cancellation of the IMEI checker, the best way to check if your Samsung Galaxy Note 7 is due for recall is to contact the Samsung support in your region of purchase as soon as possible.
You may be asked to provide the IMEI number of your Note 7. Fortunately, it is very easy to get in various ways: enter *#06# in the dialer, check the IMEI tab by accessing Settings-About device-Status menu-IMEI tab or check your Note 7's box.
The new stock of Galaxy Note 7 for new customers will be available by October.
