WB Games, the company behind the recent release of the latest installment in the "Batman Arkham" franchise "Batman Arkham Origins," has acknowledged the early bugs and glitches that players have been experiencing since the title's launch and have reportedly been working around the clock to get them fixed.
According to an official statement posted to the game's forums, WB reassured fans that their posts about bugs have not fallen on deaf ears. "We know that some of you have experienced frustration when posting on these forums, thinking your posts get lost or ignored and that no one from the team reads them. We can promise you that your posts are being read," the site read. "We hear your frustration, we understand it, and we are here to find solutions to your issues by gathering the info you provide us, and relaying it to the dev team."
Three problems in particular that are plaguing those who want to play the latest in the Batman series are: "Infinite falling/falling out of world," "unable to continue story" and "FreeFlow Focus mode not unlocking upon reaching Shadow Vigilante rank 3."
WB says that it expects an upcoming patch, due out sometime next week, will resolve all of these issue noting that a fix to the PC version of the game is already out for these exact problems and one where some players were unable to make it through the vent in Burnley tower, according to IGN.
In addition to these gameplay issues, corrupted saves in the Xbox 360 version have not yet been taken care of but the company thinks it knows what the problem is and only needs "a few more days to validate before pushing a patch through." This also covers some crashing and freezing issues on the Xbox 360 version.
"We sincerely apologize for any inconvenience caused and thank you all for your patience as we work to resolve the issues," the company said at the end of its note.